Privacy Policy for Al-Dostour Law Firm

Last Updated: July 8, 2026

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1. Who We Are (NAP & Contact Information)

Al-Dostour Law Firm is a premier, fully licensed legal practice based in Kuwait City, Kuwait, specializing in corporate law, litigation, criminal defense, family law, and debt recovery. We operate and maintain the official website: https://al-dostour.com.

For any privacy-related inquiries, data access requests, or regulatory questions, please contact our administrative head office directly using our standardized contact details:

• Law Firm Name: Al-Dostour Law Firm
• Physical Office Address: Mazaya Tower 1, 14th Floor, Kuwait City, Kuwait
• Primary Telephone Line: +965 2220 4084
• Official WhatsApp/Mobile Support: +965 9557 7675
• Primary Inquiry Email: [email protected]

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2. What Personal Data We Collect and Why We Collect It

A. Personal Data We Collect

We collect several categories of personal data from our website visitors and prospective clients, depending on how they interact with our services:

• Contact Information: This includes your name, email address, telephone number, and any specific details you volunteer when submitting inquiries through our interactive contact forms.
• Technical and Analytical Metadata: We collect technical details such as internet protocol (IP) addresses, browser types, operating systems, language preferences, and referral sources using secure server logs and analytics tools.
• Service-Specific Consultative Data: We process legal information, business details, and case background records explicitly submitted to our team for preliminary reviews and professional conflict-of-interest checks.

B. Purpose of Data Processing

We process your personal information for the following specific and legally defined purposes:

• To evaluate, prioritize, and respond directly to client inquiries submitted via our online contact forms.
• To prepare, execute, and deliver professional legal services and legal consultations.
• To optimize our website’s performance, layout, speed, and overall user experience using aggregated, non-identifying technical analytics.
• To comply with Kuwaiti judicial guidelines, anti-money laundering (AML) laws, and professional regulatory standards issued by the Kuwait Bar Association.

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3. Comments and Uploaded Media

A. Comments on the Site

When visitors leave comments on our website, we collect the exact text displayed in the comment input form, along with the visitor’s IP address and browser user-agent string. This information is processed strictly to assist our IT security systems with automated spam detection and site safety.

B. Media and Images

If you upload images or documentation to our website (such as contract scans or ID cards for legal review), you must ensure they do not contain embedded location metadata (EXIF GPS). Visitors to the website have the technical capacity to download your files and extract any embedded location details.

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4. Contact Forms and Retaining Inquiries

When you submit an inquiry through our digital portals, we record your name, email address, primary phone number, and a brief description of your legal matter.

• Retention: General customer service and informational requests submitted via contact forms are securely stored for exactly six (6) months to maintain administrative continuity. These records are never utilized for unauthorized direct marketing purposes.

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5. Cookies and Analytical Tracking

We utilize standard HTTP cookies to support critical website functions, remember your configuration preferences, and monitor overall search metrics. These include:

• Essential Session Cookies: These temporary files maintain your connection state as you navigate between English and Arabic layouts.
• Google Analytics Cookies: These tracking files gather anonymized traffic data, including the pages you view, your time spent on specific legal guides, and how you arrived on our site. This information helps us refine our content architecture. You can opt-out of Google Analytics by installing official browser opt-out add-ons.
• Functional Preferences: These cookies recognize your browser on repeat visits to save default settings like preferred language or display adjustments.

You can choose to disable, block, or clear cookies at any time through your browser’s security settings.

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6. How We Handle Multilingual Data (WPML & Translations)

A. Core WPML Language Settings

To deliver a seamless multilingual experience across our English and Arabic directories, we utilize the WPML translation plugin. WPML relies on functional cookies to determine your active language, identify your last visited language, and check whether a user is currently logged into our platform. No identifying personal data is shared with third parties through these translation-routing cookies.

B. WPML Translation Management

For site optimization, the WPML Translation Management module may transmit the name and email address of assigned translators or site managers, alongside the contextual text of site pages, to the Advanced Translation Editor or connected translation platforms. This metadata is strictly operational and does not contain personal client details.

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7. Data Sharing and Trusted Partners

We maintain strict confidentiality protocols over all user information. We only share collected database information with trusted, vetted third-party service providers under the following conditions:

• IT and Hosting Infrastructure: We share technical data with our professional hosting and server management providers to ensure our website is secure and accessible.
• Performance Monitoring: We utilize external analytics tools (such as Google Analytics) to assess and improve our content quality.
• Enforceable Legal Obligations: We will disclose personal information if required by a formal order from a Kuwaiti court, a public prosecution order, or to satisfy our legal regulatory duties.

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8. Data Retention Periods

• Contact and Inquiry Forms: Form metadata is retained for six (6) months.
• Google Analytics Records: Server-side visitor history and event logs are held for twelve (12) months before automated deletion.
• Client Legal Files: Information collected during a formal attorney-client relationship is securely retained for as long as required by Kuwaiti civil procedure codes and professional legal rules.

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9. Your Personal Data Rights

You possess the following distinct rights regarding the personal data we process:

• The right to request a copy of the personal data we hold about you.
• The right to correct any inaccurate or incomplete personal records.
• The right to request that we delete or limit the processing of your personal information, subject to our overriding statutory record-keeping duties under Kuwaiti law.

To exercise any of these options, please submit a written request to our data protection team at: [email protected].

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10. Data Transfers (Global Considerations)

Your data is securely stored on servers configured to protect legal records. Visitor inputs, comments, and file uploads may be processed through automated, external spam-filtering systems. For users accessing our platform from the European Union, any cross-border transfer of data outside of the European Economic Area (EEA) is managed in compliance with standard contractual clauses and applicable international privacy frameworks.

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11. Security Infrastructure and Data Protection

We employ robust security protocols to protect your personal data and confidential legal requests:

• Mandatory Encryption: All traffic to and from al-dostour.com is strictly forced over secure, encrypted HTTPS protocols.
• Access Controls: Access to administrative databases is restricted to authorized personnel using Multi-Factor Authentication (MFA).
• Professional Training: Our legal and administrative staff undergo ongoing data privacy training to ensure client files remain strictly confidential.

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12. Security Incident and Breach Response

In the highly unlikely event of a system security incident or unauthorized data access, Al-Dostour Law Firm will initiate the following response procedures:

• Quickly identify and secure the affected system components to stop any further access.
• Notify affected users via email within regulatory timelines if their personal data is compromised.
• Notify relevant Kuwaiti regulatory bodies, police departments, or internet security authorities if required by law.

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13. Industry Regulatory Disclosures & Kuwait Law Compliance

As a registered and regulated legal practice operating under the laws of the State of Kuwait, Al-Dostour Law Firm maintains strict attorney-client privilege over all case disclosures. All personal information collected, processed, or stored through this platform is managed in strict compliance with:

• CITRA Resolution No. 42 of 2021 and Administrative Decision No. 26 of 2024 (Data Privacy Protection Regulations).
• Kuwait Law No. 63 of 2015 on Combating Cyber Crimes (the Cybercrime Law).
• Kuwait Law No. 20 of 2014 on Electronic Transactions (the E-Commerce Law).
• The professional bylaws and ethics code of the Kuwait Bar Association.